Archive for the ‘Workflow’ Category

Employee Directory and Budgeting Application for NNG

Tuesday, November 1st, 2011

Client: No Name Given  (NNG): Client requests anonymity.

Goal: To create an Employee Directory in order to facilitate information exchange and improve organization and to create a Budgeting Application to minimize information loss and maximize productivity.

NNG, a national health services organization specializing in providing laundry, housekeeping, and food service to healthcare facilities, approached World Wide Web Communications (3wC) with the need to improve information exchange between employees and administration and create a more efficient system for monthly budget reports.

In order to better manage staff, NNG had created a hierarchy system to organize groups of employees and managers into divisional and regional districts.  Although each division had a list of employees, NNG needed a more efficient method to view data for each group, search for individuals within the hierarchal system, or access simple information like addresses and emails.  They needed an Employee Directory that provided quick access to basic information and secure access to departments that required more sensitive personal data.

First 3wC created a system that collected all emails, contacts, and login activity of every employee into a centralized location.  Once all information was collected and stored, the NNG administrators were then able to view the online activity of each employee.

3wC then set up an employee directory within SharePoint that gave certain groups access to select information.  With this directory in place, NNG groups such payroll could view sensitive information for each employee while others were restricted to only names or contacts.  This meant that the IT department could configure the Employee Directory to give different groups access to different information and could change the configurations depending on the requirements and security level of individual departments.

To make the Employee Directory even user-friendlier, 3wC created an interactive organizational chart that presented employee hierarchy in a visual format.  By combining the visual element with the Directory, users could click on a name on the chart and view select information about the selected employee.

Furthermore, by utilizing the SharePoint system, NNG can sync information between programs in order to streamline data processing.  Promotions, title changes, or address changes (for example) need only be entered into one system instead of manually entered into multiple programs.  The information is then updated across all programs, minimizing confusion and human error.

NNG wanted to carry this efficiency over to its budgeting platform as well.  In the past, NNG used a VB6 (Visual Basics) application in which district managers personally collected budgets from each facility to submit them to corporate every month where two individuals would then process the budgets into the existing system.  In order to create a more efficient system, 3wC determined which individuals were actively involved in the budgeting process and created a financial budgeting system that streamlined information exchange.  With the help of NNG, 3wC created an application that allows each site manager to enter budget information directly into a system where district managers can then view information as it is updated.  Once all the information is logged, it is then transferred and translated into the proper reporting standards for the corporate office.  Not only does this system minimize human error, but it also saves time and makes it easier for staff to search and identify the budgets of each facility and update fees and other components within the same system.

By creating an Employee Directory and Budgeting Application, 3wC helped NNG not only improve communication and organization within their company, but also created efficiency tools that will help save time and money far into the future.

Promoting Small Business Growth with Document Management

Monday, October 10th, 2011

As a small business owner, you recognize the importance of proper document management and record security.  Everything from standard forms to employee records needs to be organized to facilitate efficient company procedures and be managed to ensure high standards of privacy and protection.  As a result, almost every small business in today’s market relies on digital technologies to organize and manage their records.  While some businesses utilize software packages to help manage their documents, many small businesses turn to professional software developers to customize these packages and create unique document management systems tailored to their company.

The Importance of Document Management

Over the decades, technology has evolved to meet the ever-changing needs of businesses and consumers.  Files that were once organized in cabinets and manila folders are now organized in digital folders and files on our computers.  With the evolution of file sharing and the digital marketplace, companies have adopted professional software to help manage their document load.  Unlike the old system of paper filing, digital document management provides executives, employees, and even clients with the ability to easily access forms and information and even collaborate on documents within the system.

Consider the following benefits of professional document management

  • Improved file organization
  • Improved ability for file sharing
  • Ability to create virtual teams to collaborate on projects and reports within the document management system
  • Improved organization, which reduces human error and improves information exchange
  • Improved management and efficiency
  • Improved accessibility and downloading of public forms
  • Reduced employee and client stress as the result of proper document management

Available Software and Customization

There is a variety of document management software available to small businesses and it is important to choose the best one that fits the needs of your company.  While very small companies might benefit from some of the free programs available from Google or Microsoft, most small businesses derive maximum benefits from dedicated software programs such as SharePoint.  As a large software system, SharePoint contains many tools designed to facilitate document sharing and improve communication, which can drastically improve productivity and growth potential in small businesses.  In order to maximize this software, however, consider hiring professionals to customize these tools and integrate the software into your existing system.

No two businesses are the same, and software professionals, like those at 3wC can customize the software programs to meet the culture and processes of your small business.  They can also take document-sharing software such as SharePoint and integrate it into your existing system.

Consider the following:

  • Customization creates document-sharing systems that are tailored to your businesses needs, culture, and goals.
  • Integration of software allows teams to pull information from any system to incorporate into reports.
  • Both customization and integration streamlines data gathering, communication, and research.

Professional document management software is an essential part of small business management and provides an organization with communication tools that grow with your business.  In order to determine which system best suits the needs of your small business, consider consulting a professional who can customize a document management system that is best for your business.

The Importance of Custom Software to Every Small Business

Thursday, October 6th, 2011

Every business searches for opportunities to increase exposure in the marketplace and increase profit potential without exhausting resources.  As a small business owner, you understand the importance of investing in quality software that will not only benefit you now, but also give you a platform on which to build your business.  Not all software systems are alike, however, and if the wrong programs are installed, even the most basic tools can create management nightmares.

Professionally customized software, however, allows small businesses to maximize immediate productivity while simultaneously promoting long term growth.

Custom Software VS Out-of-the-Box

Why custom software?  Pre-packaged software is not designed to meet the unique needs of every small business.  Many of these products provide you with enough tools and technology to create a foundation on which your business can begin to develop, but few are tailored to meet the niche needs of your specific company.  By customizing software tools, professionals, like those at 3wC, can build a software platform that is specifically designed to meet the needs of your business and your team.  Customization involves not only choosing which tools would best benefit your company, but also creating a system that is designed around the way you work and integrating it into your existing software.

Saving Time and Money

Not only do you get business software that is designed for your business, you also get fully integrated programs created to save you time and money.  By customizing and integrating software, all your programs work together to provide you with the most efficient tools with which to run your business.  When systems work together, numbers and data need only be entered once and are accessible from any program.  This means that reports, documents, communication, and data-sharing are streamlined, thereby reducing time and maximizing resources.

Benefits at a glance

  • Streamlined data sharing
  • Software integration
  • Improved communication
  • Customization and Integration of popular software – SharePoint and
  • Improved time and resource management – maximizing time and resources, thereby improving efficiency.

…and improved efficiency equals an increase in profit potential.

Consider choosing a company that will guide you through the customization and integration process from start to finish.  Companies such as 3wC ensure that the software tools meet the practical and cultural requirements of your company, and they guide you through the process of incorporating this new software into your business.  Once in place, these professionals train your staff to use the new tools so that you and your clients can derive maximum benefits.

In short, investing in customized software benefits you now so you can focus even more resources on a greater future for you and your small business.

What is the Future of Cloud Computing?

Monday, July 12th, 2010

In an article entitled “Cloud Computing will Cause a Radical Shift in IT,” the company Appistry claims that analysts including Gartner and Forrester were early proponents of Cloud computing and its potential. Several trends are emerging that will enable enterprises to make good use of Cloud computing, such as shared, virtualized and automated IT architectures. However, the introduction of cloud-enabled application platforms will certainly accelerate cloud adoption among businesses of all sizes.

Google Apps and Docs as well as Microsoft Office are in the clouds (so to speak)., a CRM platform that we at WWWC have a great deal of experience with (see case studies at,) is also an example of Cloud computing. I was reminded by our CTO, Kevin Gilper, that we’ve been hosting applications “in the cloud” for nearly ten years now.  Cloud computing, once a mystery, is actually very common and will continue to grow as a result of the time and cost savings of implementation and adoption.

Six Benefits of Cloud Computing

Wednesday, July 7th, 2010

Here are six benefits of Cloud computing (taken from an article called “Six Benefits of Cloud Computing” on the Web 2.0 Journal website):

  • Reduced Cost
    Cloud technology is paid incrementally, saving organizations money.
  • Increased Storage
    Organizations can store more data than on private computer systems.
  • Highly Automated
    No longer do IT personnel need to worry about keeping software up-to-date.
  • Flexibility
    Cloud computing offers much more flexibility than past computing methods.
  • More Mobility
    Employees can access information wherever they are, rather than having to remain at their desks.
  • Allows IT to Shift Focus
    No longer having to worry about constant server updates and other computing issues, government organizations will be free to concentrate on innovation.