Archive for the ‘SharePoint’ Category

ABC Manufacturer and Distributor of Truck and Trailer Parts Turns to 3wCommunications for SharePoint Customization

Thursday, October 18th, 2012

3wCommunications, a leader in delivering award-winning technology solutions including SharePoint customization, especially in New Jersey and the Philadelphia area, was approached by a leading global aftermarket master distributor and manufacturer of truck and trailer products – let’s call this company ABC. So ABC was faced with a business challenge: It was being buried under a pile of paper documents. The situation was so bad that management, quality control personnel and salespeople were having a hard time keeping updated on prices and specifications of parts.

ABC’s inventory included over 10,000 parts.  The manufacturer would provide detailed spec sheets and then have their quality control inspectors validate the actual parts received against the spec sheet provided.  Spec sheets would be updated from time to time, but keeping track of all the various versions and making sure customers and salespeople were also working with the correct prices and specifications was challenging. A great deal of manual effort on the part of administrative personnel was required, and the results were not always up to speed.

ABC reached out to 3wCommunications for assistance.  Clearly, SharePoint was the only solution that would solve ABC’s pain, but their internal IT staff did not have experience with SharePoint, especially customizing SharePoint, yet all agreed the company needed SharePoint customization.

3wC, having completed numerous SharePoint customization projects over the years, was able to develop a customized SharePoint solution for ABC, which solved their problem.

The first step was meeting with stakeholders and gaining a clear understanding of the current processes and challenges.  After that, a detailed project plan was created outlining how the SharePoint installation and customization would be implemented.  3wC’s SharePoint development team worked on the installation while the design team focused on the look and feel desired by the ABC.

The end result was a perfect solution for ABC, which experienced a huge improvement in productivity for their personnel.  The great looking, easy-to-use installation ensured that all personnel had access to the latest documents they required.

SharePoint for Information Exchange at NNG

Tuesday, December 6th, 2011

Goal: To increase security and improve communication and information sharing by using SharePoint 2010

NNG, a national company that provides housekeeping, laundry and food service to a variety of health establishments, contacted 3wC in 2010 with the hopes of creating a system that would improve communication and efficiency with the help of a more secure document sharing program.  Due to its user-friendly interface, customizable options, and security features, 3wC selected SharePoint 2010, a document management system by Microsoft, as the best fit for the NNG project.

In order to best configure SharePoint to meet NNG’s needs, 3wC first created a digital library of documents that allowed individuals at NNG to choose the level of security for each document and select specific individuals who would have access to each file.  By using SharePoint as the platform, 3wC was able to set up configurations that sorted documents into security levels based on the preferences set by the company.  Documents marked as “common” could be read by almost anyone, whereas, other documents were either selectively shared or confidential.  While 3wC helped create these more secure levels based on custom requirements set by NNG, the developers at 3wC also trained members of the IT department at NNG to configure those levels and set up security features for future documents.

In order to utilize the security features and identify select document sharing, 3wC and NNG needed to identify teams within the company and structure access features to meet the requirements of that team.  Once NNG identified groups of individuals, 3wC would configure the settings in SharePoint to accommodate the needs and access levels of that specific team.  For example, NNG might select a series of account managers responsible for employee records in the laundry division so 3wC would configure the team settings within SharePoint to allow those individuals to access and share specific sets of records and data related to their position.

3wC and NNG also wanted to use the SharePoint 2010 platform to create easier navigation for employees using a login system with opportunities to explore information and benefits of each department within the NNG system.

SharePoint also gave NNG the ability to customize libraries for specific departments and gave them even easier navigation using drop-down boxes to manage and organize forms and documents.

Results: Now that NNG has SharePoint, they can take advantage of the entire SharePoint system.  SharePoint 2010 is an improvement over the 2007 version with lots of customizable options that are easier to configure for each individual company.  The platform is also easier for individuals to use than its predecessor and is becoming increasingly more popular due to its improved flexibility.  And with this new system, NNG and its employees can communicate more efficiently and maximize productivity with streamlined document sharing and information exchange giving them even greater flexibility as the company grows over the coming years.